Not recommended - Customer Service Representative One Firefly Employee Review

2.0
13 Sept 2024
Recommend
CEO approval
Business outlook

Pros

None that I could see

Cons

They take advantage of people from other countries

Explore other reviews about One Firefly

5.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Simply put, working at One Firefly has been the best professional experience I've had in my career. I was privileged to call this company my employer for over a decade and during that time was fortunate enough to take on more and more responsibilities and was promoted numerous times. Personally, I think you'll be hard pressed to find a company with a better culture and I mean that sincerely - people here actually care about their employees, each other and their clients. For a company of their size the benefits are terrific and you can't beat a remote work environment. I would work here again in a heartbeat.

Cons

Standards are high and performance is measured typically on a quarterly basis. You'll be surrounded by high-achievers who will press hard to hit their goals. That environment is not for everyone, but personally this is where I thrive.

4.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, relaxed culture, communication is paramount, good benefits.

Cons

Salary was a bit low for what they were expecting of me.

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