Pros
As part of the management team as I was, it all dependes who you report to. There are fine and smart professionals. Everything was fine until I was told I will be reporting to someone else. The Call center has fine employees, hard working men and women but they do not get the credit they deserve. In other words, you have to be a brown noser to get anywhere. Unless you get a degree....but still....with a degree you must continue to "brown your nose". CEO and executives are fair and down to earth. it is those who are in between the front line supervisors and upper management...they call them directors....who of course also have gotten there by stepping on those who really do the job....
Cons
read above......its already explained hard working men and women but they do not get the credit they deserve. In other words, you have to be a brown noser to get anywhere. Unless you get a degree....but still....with a degree you must continue to "brown your nose