Avoid this company unless you can get hired on as a director or someone higher up the ladder. - Customer Service Representative One Call Employee Review

2.0
12 Feb 2018
Recommend
CEO approval
Business outlook

Pros

There aren't any pros. The pay is terrible for the job you're expected to do. There is no quality assurance and no one cares to ensure good work is being produced.

Cons

There is little to no opportunities for a raise or promotion. Management barely knows anything about the department they're over nor do they care to become more educated in policies or procedures. Hipaa is treated like a joke.

Explore other reviews about One Call

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team and management were very supportive and friendly.

Cons

Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

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