Pros
I'm grateful for the work/life/health balance Omada gives me. The hours are very flexible - I'm able to be home with my children, arrange my work day in a way that works for me (no problems with scheduling appointments, etc.). Though some reviewers have had negative experiences with the compensation, I'm happy with it. Yes, we aren't allowed to "use" our credentials as health coaches. Yes, I could make more working as an RDN/CDCES. But, with the responsibilities I have as a health coach, the flexibility and the other benefits (monthly health expense benefit, monthly internet/phone expense benefit, monthly work team meal expense benefit, coaching/therapy benefit, generous bonus program and others), I'm okay with what I'm making. To note, though, this won't be how I feel if my hours don't average to 40 hours/week at the end of the year. I have just as much connection to my manager/coworkers working remote as I did in my job that wasn't remote. There are a lot of opportunities to connect (work teams, 1:1 manager communication, etc.) - the health coach management team is very approachable and I really feel that they have our best interest at heart. For me, the positives outweigh the negatives at this time. Omada is still growing and employees have to understand that it's a balance of taking care of employees and also surviving and growing to be able to keep those employees employed.
Cons
Career growth within the health coaching role is challenging. Omada is trying to grow the diabetes/hypertension program and so has been encouraging/supporting qualified health coaches to become Certified Diabetes Care and Education Specialists (CDCES) to support that growth. But, they've been taking way more health coaches through the credentialing path than there are positions for. I would estimate that 15-25 health coaches have earned this credential in the last 4-5 years with the hope of being promoted and there have been just 5 or so that have been promoted in those 4-5 years (while the other 15-20 health coaches wait years and years for an opportunity to be promoted all while Omada encourages more and more health coaches to keep getting credentialed each year). The unexpected change from salary to hourly pay with periods of hours less than 40 hours/week and periods of mandatory overtime really impacted the flexibility of the role. Working overtime is not something I want to do, but I have to (not just because it's mandatory, but because if I don't, my hours/pay won't average out to 40 hours/week at the end of the year). Decisions feel very top to bottom.