Fantastic Customer Centric Company - Senior Customer Success Manager Okta Employee Review

5.0
12 Jan 2016
Recommend
CEO approval
Business outlook

Pros

I've worked for many large international software companies in my career but Okta seem to embody the best of the lot. The people are fantastic, so engaged in the company and our customers however; couldn't be more helpful when you need a little direction or are getting up to speed with something. The culture is great, really positive start-up, can do attitude embodied from the top down. I really love this company!

Cons

Nothing is perfect and there are downsides to everything however; no challenge is insurmountable or out-weighs the positives. If it's broken or doesn't work, then fix it and make an impactful change.

Explore other reviews about Okta

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic team and work life balance

Cons

No contract renewal due to budget constraints

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company benefits - private healthcare, employee stock purchase programme Annual sales kickoff

Cons

All calls & emails are now monitored. Graded & tracked on your calls. New requirement is now to have 50+ calls a month recorded in Gong (Gong was previously phased out but now a requirement). Pay rises are low, false promises each year of promotions & generous pay rises Team members favoured over others Work life balance now near on impossible with all the new asks put in place

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