A corporation that doesn’t care about people at all. Their only priority is pushing their product at any cost. - Retail Sales Associate OSL Retail Services Employee Review

1.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They respond quickly and it’s easy to get an interview.

Cons

Very disrespectful communication with supervisors, and the way they talk about clients is no better. Even during the job interview, their head manager or regional manager said things like: “You have to be able to tell at first glance whether a client is rich or poor and push the product on them. If you’re not obsessed with money, there’s nothing for you to do here. I don’t even know who found you and invited you to the interview, or if you found us yourself…” The way they talk to you and the way they describe clients creates the strong impression that the company doesn’t care about its employees at all — they are seen as nothing more than dumb staff whose only purpose is to increase the company’s profit. Clients are also viewed simply as bags of money. The main goal is just to make as much money as possible not to help people.

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OSL Retail Services Response
1mo
Hello and thank you for your review. Your feedback is important to us and we take these concerns seriously. We strive for a supportive work culture and are committed to addressing issues like these. Thank you again for sharing.

Explore other reviews about OSL Retail Services

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You can run your business how you want. Uncapped commission/bonus earnings. Those who work hard will be taken care of.

Cons

You will put in the hours but keep the vision of success and it pays off tremendously.

3.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy job application, in an world where "no answer" job listings and automated ATS rejections are an all-time high Commission that allows you to earn an extra $400-800 for top-performing Mobile Experts. Check out as many cables, cases, and chargers, they add up! Isn't really physically demanding for a $14-15 dollar job. 50% discount on AT&T, Verizon, and a lifetime 20% discount on T-Mobile with Experience More/Beyond plans.

Cons

Very luck-based. This job is more luck-based than skill based. Therefore, it easily ends up to where most locations that have the best sales are ones that have the highest demand for phones. In my district, one location barely gets any sales because of nobody wanting to work there and lack of demand. Customers will get denied very frequently, especially with the "Call Wireless Order Support" denial which is on the carrier's end, and the red "Sorry..." denial, the latter where Walmart declines it for potential "fraud" and the T-Mobile denial stating "customer not approved for carrier installment plan". District Managers encourage Mobile Experts to lie about the first bill to flip prepaid to postpaid. I strongly recommend T-Mobile as it doesn't have the activation fee for Android phones. Verizon also has the highest price which makes them not recommended for lower-end Android phones but better for iPhones, considering it'd always be more expensive to go with Straight Talk upfront than postpaid.

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OSL Retail Services Response
1mo
Thank you for taking the time to share your insights. We appreciate your feedback on both the pros and cons and your perspective is valuable in helping us improve the experience for our team and customers alike. Wishing you all the best, thank you again.
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