Clear career progression, but high workload during peaks - Senior Agent OKG Employee Review

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

1. Clear career progression for agents 2. Strong team collaboration 3.Stable salary and benefits

Cons

1. High workload during peak periods 2.KPI pressure can be stressful

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OKG Response
2mo
Hello there, thank you for sharing your feedback as it helps us to improve. We are encouraged by your positive experience regarding our clear career progression and the strong collaboration within your team. As a company experiencing rapid growth, we understand that demands can be high during peak periods and we strongly encourage employees to take ownership of their personal time by utilizing PTO, which is well respected throughout the organization.

Explore other reviews about OKG

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great People, Hard Working Exchange that Expands the Globe, Good Pay.

Cons

Constant Change sometimes hard to keep up. At times long hours.

1.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Complimentary food and drinks in the office - Some co-workers are working hard and friendly - Hybrid work that can work 2 days from home

Cons

- The company experienced hiring followed by layoffs, which raised concerns about workforce planning. - No severance package, career transition assistance, or visa support was provided following the layoff, which negatively impacted the perception of the company's employee culture. - There was a tendency to assign blame rather than focus on collaborative problem-solving.

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