Great Products, Solid Comp Plan, Leadership a Major Liability - Sales Nutrafol Employee Review

2.0
11 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Excellent products you can genuinely stand behind. Strong earning potential with a solid comp plan if you’re willing to put in the work. Opportunities to connect with talented and passionate colleagues.

Cons

The professional division was a revolving door with constant turnover and little stability. Leadership was often unavailable, and ongoing issues went unresolved, making it hard to deliver the best customer experience. In the salon division, leadership was toxic, inconsistent, and dishonest — qualified on paper but lacking integrity, genuine leadership skills, and the ability to build trust. Company-wide, repeated restructuring created chaos, HR seemed more focused on weekly “fluff” meetings than solving real problems, and the overall culture often felt more like a sorority or middle school than a professional workplace.

Explore other reviews about Nutrafol

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- great pay - great hours -full benefits -phone, internet and wellness stipends -annual education stipend - buys us lunch every Tuesday and Thursday

Cons

I genuinely can’t think of any

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong brand, talented employees, and good products. There are many hardworking people across the organization who genuinely want to succeed and support one another.

Cons

As someone new to the team, it did not take long to understand why turnover within my role was such a recurring topic. The challenges were not related to the work itself, but rather the leadership environment within the retail organization. There was frequent discussion about culture, transparency, and eliminating toxicity, yet the day-to-day experience often felt disconnected from those values. Internal politics, favoritism, and divisive leadership behaviors created an environment where employees seemed hesitant to speak openly. What stood out most was that despite repeated turnover and similar concerns being raised, there never appeared to be meaningful accountability or examination of the root causes. After a short time, it became easy to understand why so many people before me had chosen to leave.

See reviews by: Helpful|Rating|Date|All