Poorly Lead - Anonymous employee Northgate Employee Review

Thank you for taking the time to post a review on Glassdoor. We have recently made extensive changes across the Northgate UK executive to create a strong leadership team for the business. Inevitably, this team needs to drive continued change to improve our level of performance and we have established ‘embrace change’ as one of our cultural values to support this. I certainly expect all our teams to be comfortable with and support changes across our business. The last financial year was entirely focused on returning Northgate UK to VOH growth and stopping a serious historical decline while the rest of the UK market grew. This was successfully achieved and our focus this year is on continuing this growth while maintaining and improving our margins to ensure that Northgate UK delivers the profit growth expected by our shareholders. You made some remarks about ‘profit hungry people’ and it is important to clarify that the UK executive team are expected to deliver a strong return for these shareholders who are, ultimately, the owners of the business. Our HR & Marketing teams are working on ways to improve employee engagement and satisfaction. This is an on-going project that has our attention and focus, and there will be communication on this soon. I am sorry that you feel your experience at Northgate has been negative and I wish you all the best for your future career. Kevin Bradshaw