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      Supportive team environment but lacked development opportunities - Technical Support Nimans Employee Review

      2.0
      14 Jul 2025
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Great colleagues who genuinely supported one another. Hands-on experience with UC, SaaS, and connectivity platforms. Opportunity to take initiative and implement automation improvements. Fast-paced environment with exposure to multiple systems and customer types. Clear potential for internal progression if better supported.

      Cons

      Lack of regular one-to-ones made it difficult to align on development goals. Limited structured feedback despite high workloads and complex queries. Some legacy systems/processes hindered efficiency and clarity. Resource limitations occasionally led to overstretch and burnout. Internal communication could be inconsistent during organisational changes.

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      2.0
      29 Sept 2016
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of product training. Company does try to keep up with technological trends. In my opinion great starting point ie; graduates looking to learn in a sales environment. Regular brand incentives. Free reign to sell a wide product set giving you the option to refine yourself around margin rich products or products you simply prefer to sell.

      Cons

      Terrible salary and commission rates. Difficult to see any real form of progression, if you're looking for high earning potential not just a fancy title certainly not the place to be. Easily over looked, on many occasions individuals with less experience brought in on higher salary bands. A lot of 'reactive' sales people there considered the 'veterans' who aren't in my opinion individuals you would 'look up to.'

      avatar
      Nimans Response
      7y
      Thanks for the feedback, it’s valuable. We’ve made a lot of changes since 2016, especially from employee feedback in regards to remuneration and we do a great annual award called The Edge. We’re proud to have an internal training team and we provide regular 1:2:1 coaching, individual/group call levelling and classroom sessions. In regards to progression, we provide Personal Development Reviews every 6 months, with an annual review to outline career objectives for our line managers to support employees to reach these goals. Last year, a fifth of our recruitment was filled by our employees moving internally. We’re excited for the future!
      3.0
      22 Jul 2014
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for, offices are fantastic and the people are all good employees, team driven and a good sales environment.

      Cons

      Poor progression, most senior roles are recruited externally and there has been no pay reviews for over 5 years for sales staff leading to a demotivated sales floor. targets are also up and down, they seem to be more related to what the company wants in an ideal world rather than realistic stretch targets

      avatar
      Nimans Response
      7y
      Thanks for the review, it's great to hear you found us a good company. We're proud of our people and culture. A lot has changed since 2014 and we're pleased to say that year on year we have more and more internal moves for progression and annual pay awards. We actively reach out and engage with our employees, take on board feedback and we've had a lot of change as a result.
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