Pass - Customer Service Representative (CSR) NiSource Employee Review

1.0
12 Feb 2023
Recommend
CEO approval
Business outlook

Pros

its indoors, you get to sit down

Cons

the calls, the call times, the constant wait, the nonstop pace, short lunch, clock in out gives you a write up even its its 10 seconds, you have to park backwards

Explore other reviews about NiSource

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay & people are great

Cons

Need more stringent work instructions/ policy

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Better pay than most companies in NWI

Cons

Leadership turnover every so many years

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