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      NiCE

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      NiCE reviews

      Don't expect competitive compensation, regular increases, or promotions - Lead Project Manager NiCE Employee Review

      2.0
      24 Oct 2023
      Lead project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lead CCaaS solution per industry reviews. Supportive peers.

      Cons

      NICE ltd, which owns CXone and several other brands, is far below average for US compensation. NICE ltd and CXone executives highlight how competitors have "franken stacks" of disjointed solutions, yet fail to recognize the internal challenges of disparate and disjointed solutions. Annual merit increases are rare. If they do happen, the percentage is less than annual cost of living increases. Promotions are non-existent. If you want to move up, you will need to apply internally... along with 100+ other associates anxious for the position.

      avatar
      NiCE Response
      2y
      We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you great success in whichever career direction you choose!

      Explore other reviews about NiCE

      5.0
      16 Apr 2026
      Lead technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

      Cons

      As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

      avatar
      NiCE Response
      1mo
      Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
      3.0
      9 Jun 2026
      Director, sales management
      Recommend
      CEO approval
      Business outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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