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      NiCE

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      NiCE reviews

      Solid Product, Cutting-Edge Technologies, but with a Leadership Team That Manages By Fear - Applications Support Engineer II NiCE Employee Review

      3.0
      29 May 2023
      Applications support engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive Salary Plenty of work. Co-workers were some of the most knowledgeable I've ever been around, with some of the engineers being in the same role for 20+ years. Above average benefits.

      Cons

      Management sets metrics and KPI's based off of how much work the senior engineers that have been with the company for decades are able to accomplish on a weekly basis. These metrics are NOT attainable on a consistent basis for the newer engineers (less than 5 years experience). Management seems to take the side of R&D and Technical Account Managers anytime there is a conflict between these departments and ours. I was terminated out of the blue. No warning, no write-ups. They essentially said that I wasn't good enough and shut my system down within 30 seconds of termination.

      avatar
      NiCE Response
      3y
      Thanks for your feedback. Our cutting-edge tech and position as the market leader emphasizes the value we place on innovation and being at the forefront of new developments, and as you mention, a lot of our NICErs across the globe choose to stay with us for many years thanks to the opportunities to learn from one another, awesome benefits, and development programs offered. We wish you success in your future career.

      Explore other reviews about NiCE

      5.0
      30 Jun 2026
      Sdr manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

      Cons

      - None that i can think of

      5.0
      23 Jun 2026
      Director of marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

      avatar
      NiCE Response
      3d
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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