NICE Pune isn't that nice Anymore ! - Tech Lead Software Engineer NiCE Employee Review

2.0
30 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Flexible working hours. Everything prior to the mid of 2019 was good and clean, employees were being recognized and given learning and career opportunities along with appraisals on the basis of their performance.

Cons

Spent a good amount of time in NICE and have seen the management and leadership go from "fine and dandy" to "cheap and inferior". It all started somewhere in mid of 2019 when they decided to appoint the senior management person. The behavioral traits, direction and the vision started following service based approach after this. Near about all old directors have left and new hires are not worthy ! They think of employees as a construction worker and believes that they will do whatever you will ask. Even they're asking R & D developers to do support tasks and threatening employees for their jobs in live meetings. All good managers also left and new hires (obviously the're from the new directors old org) are simply puppets who don't have voice for themselves. You can see the iteration rate which is too much higher. Even Architects are resigning withing 2, 3 months of joining, so they've started hiring the people which are dumb and can sit back in relax and can listen only listen them. Hiring is biased, the folks which were rejected by the interviewers also get selected due to the strong management referral. NICE is really based on a good ethics and CEO Barak is really a great example of leadership. Due to typical service based management NICE india is losing its vibe.

Explore other reviews about NiCE

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

Cons

As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

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NiCE Response
1mo
Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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