Too little focus on people, too much on results - Anonymous employee NiCE Employee Review

2.0
27 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

NICE is an international company, with a big cultural diversity. The products they sell are overall pretty good and innovative, and receive a lot of praise within the market.

Cons

There is a very high focus on quarterly results. This often results in rush-jobs, high workload, burned-out people, which again leads to a high turnover. Customers are complaining about this, and the lack of attention they get. There's a lot of focus on selling things, but once the sale is done the focus quickly dwindles.

Explore other reviews about NiCE

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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