It pays the bills - Anonymous employee NiCE Employee Review

2.0
7 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The salary is competitive with great benefits. Nexidia employs some very smart people and most are pleasant. The client portfolio is impressive. Nice office location in Buckhead.

Cons

There is little formal process, so it is challenging getting most things done. The environment is reactive instead of proactive so it is unnecessarily fast-paced. Most in management have been at Nexidia for 7-10 years so the broken processes within groups and between groups have become business as usual. The technology is dated so the product's footprint is massive and simple system changes can take 10 hours. Late night and weekend work is the norm so the work-life balance is extremely poor.

Explore other reviews about NiCE

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

Cons

Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

See reviews by: Helpful|Rating|Date|All