Low Pay, Hateful Upper Management and No Culture - Anonymous employee NexGen Agency Employee Review

Hello-- We're disappointed that you were unhappy with your pay. We are actually one of the most competitive paying call centers in the area. Though, raises are based on performance and experience so that also plays a large factor. We are always open to discussions on raises and would have encouraged you to utilize our HR Department or your account's Operations Manager with any kind of pay related discussions. We're proud to be a company that supports its employees, with one of the lowest attrition levels of call centers. One of the great parts of being here is as a boutique agency, it's easy to speak with any member at any level of management about any kind of concern you may have. We're also proud to have leaders throughout the country on various accounts. While your account may have had leaders from the local area, we are always looking for great talent regardless of location. I'm sorry you did not enjoy your experience--we wish you the best on your journey!