Great environment, no work like balance - Retail Sales Associate New Balance Employee Review

3.0
10 Apr 2023
Recommend
CEO approval
Business outlook

Pros

- Colleagues: Depends on outlet, but generally colleagues I've worked with so far are not bad. - Work load: Mostly serve customer, stock replenishment and some housekeeping - Learn about NB signature shoes and clothes - Staff Purchase for limited edition product, but can only limit to 1 purchase per staff. - Staff Discount is 40% off - 2 off days, for retail quite good: With the exception of off on 1 weekday and 1 weekends.

Cons

- Slow Career Progression: Very rarely do staff performance review. Very hard to advance career progression. - Low pay: Sadly, compare to other retail, they pay slightly below average. - Management does not listen to floor staff's feedback regarding customers & products. - No work life balance: Entire day shift is 10 hours with 1.5 hours break.

Explore other reviews about New Balance

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, supportive team and management

Cons

Disorganized when it comes to dealing with the back of house with stacked up boxes of shipment.

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome team, great environment, awesome work-life balance

Cons

Area is pretty outskirt from the city, distance between offices are too far

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