Toxic Culture, Out of Touch Management - Anonymous employee Networked Insights Employee Review

Where do I begin? Employees at NI are dropping like flies because the culture is toxic, counterproductive, and mean-spirited. The gossip mill of Networked Insights is out of control - and the tone is set at the top. Management plays favorites, which is incredibly counterproductive and blatantly obvious. To make matters worse, management has failed to acknowledge the root of their huge attrition %s, instead saying "not everyone is cut out for the fast paced industry" (see "CEO" aka HR's response to a prior review). When colleagues announce they are leaving the company and give proper notice in an effort to help the team, they instead get uninvited from critical meetings and shunned by management. Seems counterintuitive to a smooth off-boarding transition, right? This highlights the pettiness that comes from the top. The software product at the core of NI's business is clunky and expensive, reiterated time and time again by prospects and clients who choose not to renew. It is next to impossible for Sales to sell, and for Customer Success to retain clients. Instead of doing everything to foster collaboration and innovation across the org, management has instead positioned two major stakeholder groups against each other, physically, strategically, and interpersonally. Don't be fooled by funding press releases that grossly overstate the software's capabilities and plans to grow headcount. Management has used director-level layoffs as evidence of revenue growth, when anyone with a basic grasp of math can see that simply reducing payroll costs to boost reported revenue figures is grossly misleading. HR is a figurehead at Networked Insights and doesn't have a seat at the management table. The issues I've raised in this review have been reiterated to HR by myself and others countless times, and have fallen on deaf ears because management does not empower HR to truly transform culture and morale.