Nothing good.... - Customer Service Representative Netenders Employee Review

Friendly co-workers Edenred benefits Gym pass Health insurance Convenient office location Flexible starting hours

• No career growth opportunities • Work can become repetitive and demotivating • Poor work-life balance due to strict office attendance policies (1 WFH day per week) • Micromanagement and lack of trust in employees • Weak communication between management and staff • Lack of empathy and employee support • Favoritism (opportunities mainly for friends or French employees) • Company is in debt and overly focused on money • Employees feel undervalued and unsupported • Unpredictable layoffs not based on performance • Lack of qualified HR support to listen to employee concerns • Unequal workloads depending on the department •Not good monetary compensation

Some talented colleagues who genuinely care about their work. Occasional opportunities to learn on your own due to lack of formal training.

No Clear Direction or Protocols: Management fails to provide clear guidelines or expectations. This lack of structure leads to frequent errors that employees are blamed for, despite no training or support being provided. Delayed Payments to Suppliers: Constant delays in paying suppliers result in blocked orders and frustrated clients, directly impacting employee performance and client satisfaction. Discrimination and Unethical Practices: Evidence of discriminatory treatment towards employees, including unjustified disciplinary actions and dismissals. Micromanagement and Favoritism: Leadership is chaotic, with decisions often made based on personal bias rather than merit or logic. Some employees are penalized harshly, while others are allowed to coast. Outdated Systems: The company wasted significant resources (over €500,000) on implementing the wrong Salesforce version due to poor decision-making at the senior level. This inefficiency trickled down to the sales and logistics teams, adding to their burden. High Turnover and Poor Morale: Employees are frequently overworked and undervalued. Promises of bonuses and recognition are often broken or arbitrarily denied.