Weak Leadership, Strong Egos - Account Executive NetDocuments Employee Review

1.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

There is a bit of balance in being able to work remotely, although that is being taken away daily.

Cons

Terribly weak leadership. Mike West will not offer any value to you in your sales process. Offers 0 trainings, literally does not understand the product to help in any capacity. His leadership style is to say “a lot of wood to chop” and outside of that you get no support. He will not hop on the phone, he will not send out an email, he will not even give you ideas on how to proceed. That weak leadership trickles down. They target people who say anything about the product or processes. For example, the most consistent rep in ND history was put on a pip after missing 1 quarter. 55 months of hitting, his first miss they PIPPED him. Several people have been fired or put directly onto a pip for taking paternity leave. Netdocuments requires you to work on every vacation, PTO, or paternity/maternity leave that you take. They do not pay you out on the deals that you sell because the billing department is 1 person and they have $33 million dollars in invoices that haven't even been sent out yet. YIKES. The company is holding on to everyones money and not willing to work to getting people paid out. There are no sales spiffs, they take away the benefits each year, your deductible goes up and your benefits go down. They are planning to sell in the next couple of years so it is only going to get worse.

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NetDocuments Response
1y
Thank you for your feedback. While we appreciate honest feedback, we do want to clarify that several points raised—particularly regarding parental leave, compensation practices, and performance policies—do not reflect our actual practices. We take all concerns seriously and are committed to providing a supportive and equitable work environment. While we can’t discuss individual situations publicly, we encourage open dialogue through internal channels to ensure concerns are heard and addressed. We appreciate your passion and agree there’s always room to improve.

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