Some good things but future is directionless and company is mediocre at best - Anonymous NetBase Quid Employee Review

2.0
5 Sept 2023
Recommend
CEO approval
Business outlook

Pros

- Good product relative to competitors (though this category is not mission critical for most companies) - Had many great team members - No one micromanaging. Unfortunately there was not a lot of work, so you had a good amount of free time (double edged sword)

Cons

Over my significant time at the company I held several different roles so I was very familiar with how individual teams worked. Overall, while individual teams often had great people, most (not all) leaders of each individual organization focused only on their own teams (often arbitrary) metrics to appease goals set by leadership. What this meant is that each team essentially looked at each other as adversaries instead of teammates. This attitude essentially rots the entire organization to the core, so unless there is a ground up reorganization this company will not succeed. Over my tenure, there were phases where there was some increased morale. Namely, after Quid was integrated and after some supremely toxic SVP level folks left, the company brought in some good outside leadership. Unfortunately, the shakeups weren't enough to push through significant changes. The increased spend to attempt to be a better company was short lived, resulting in multiple rounds of layoffs, then a return to the cheap, morale killing methods of years past. The most significant problem, however, is that no one in leadership truly takes ownership and as such, this rolls down hill. The new people that want to come in and make a difference are soon ground down to mediocrity, because being the best doesnt matter. Have great ideas? Youll get on a call with leadership, they will nod and say "great idea!" then nothing will happen. Even if you try to tackle the project by yourself, you will spend more meetings trying to convince other team leaders why its a good idea, only for them to put up roadblocks and make your life difficult. You still want to take ownership? It actually worked? Don't worry, You wont get paid more, you wont get promoted and you wont get any real recognition/movement/earnings that motivate you. There is a level of apathy that I have never seen at any other organization. So yeah, I got what I could out of it but glad I got laid off. Theres way better opportunities out there for myself and my talented ex-colleagues.

avatar
NetBase Quid Response
2y
Thank you for taking the time to write a review and I agree that we have a great product and the company is filled with high quality team members. While I respect that your review is based on your personal situation, I would welcome a dialogue to better understand your feedback and can be reached at sbertram@netbase.com. Regardless, I wish you the very best moving forward. Take care, Seujan Bertram Chief Operating Officer

Explore other reviews about NetBase Quid

3.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very intelligent colleagues, great customer relationships, and a remote work setting

Cons

Terrible CEO: Both the voice of the customer and internal senior staff is often overlooked and not being heard. Profit is shrinking and things are being given away for free. Limited experience within the field. The company is being driven into the ground

See reviews by: Helpful|Rating|Date|All