Good product - not great environment - Anonymous employee Nespresso Employee Review

3.0
23 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great place to work.

Cons

A lot of the management is unqualified. They are given jobs not because the exude leadership but because they have been with the company for awhile, and are liked by specific individuals ( office politics). People get promoted even if they do not have experience.

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Nespresso Response
8y
Dear Nespresso employee, Thanks for your feedback, it is appreciated. Nespresso works hard to deliver an excellent product for our global customers to enjoy. I have reviewed your entire post and I have a specific concern regarding your “advice to management”. It would be beneficial for me to have the opportunity to speak with you in further detail. If this is a continuous situation that is occurring within the team, hearing specific points from you would be useful. I am happy to listen and work with you directly regarding all of your viewpoints if you care to reach out. Or, if you prefer, please call our confidential employee help-line at 888-424-2409. All my best, Guillaume Le Cunff

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5.0
5 Jun 2026
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 Jun 2026
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Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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