An odd place to work - Coffee Specialist Nespresso Employee Review

2.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Paid reasonably Free coffee Nice fellow floor staff, supervisors and managers Bonuses are decent but completely fabricated, the bonus system makes no sense whatsoever and they can adjust what they give by making up new targets out their ....

Cons

Certain people in higher management are egotistical oddballs and expect to be treated as customers although they are simply colleagues who are just over paid and get to expense all their food while floor staff who do all the manual work try to meet targets to get a gift card to pay for food in expensive areas where the shops are located on a much lower salary and they are useless as management and treat floor staff like personal servants. I curse them all with failure! And you have to be a mindless consumer to not see that the brand is definitely not what it claims to be. Funny to watch them run it into the ground over the next few years🤣

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Nespresso Response
7mo
Hello, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated elements of our Total Rewards package and the support from supervisors and managers. At Nespresso, we aim to provide a respectful and collaborative work environment where our teams feel valued. Regarding the cons you mentioned, we regret to hear that your experience with certain members of higher management did not meet expectations. At Nespresso, we are committed to fostering a culture of mutual respect across all levels of the organization. You are always welcome to share more details with your former local HR team. Your insights assist us in pinpointing areas for enhancement and in our ongoing efforts to improve the employee experience. We wish you well in your future endeavors. Thank you.

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2.0
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Nespresso Response
1d
Hello colleague, Thank you for taking the time to share your review and for your continued contribution to Nespresso. We are pleased to read that you appreciate the coffee credit, bonus structure, and team events, as creating a positive and rewarding work environment remains a key focus for us. We also appreciate you bringing attention to your observations. We can assure you that we are focused on providing our teams with a schedule that is healthy and comfortable for everyone. At Nespresso, we aim to foster a dynamic and well-supported working environment, and feedback like yours helps us in reviewing our practices. We wish you continued success in your journey with us. Thank you.
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