Decent Job for Short term not Long term unless you do not have a choice! - Customer Care Agent (Call Center) Neiman Marcus Employee Review

2.0
1 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Legit work from home job Fulltime/Part time benefits Employee Discount (If you can afford the item/items) Team Environment

Cons

Strict attendance policy (Work life balance) Very low pay (Not a livable wage) Misleading hiring practices ( I was hired to train from home only to be told I had to travel miles to train in office etc..

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5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay, good retired tech/fashion prop sales, hour long lunches

Cons

terrible work environment with whole bunch of eating disorder talk and projection at models (even from some management), management makes everyone stay until 4:30 even when all the minimum work requirement (and oftentimes more) is done, they will write you up for something extremely small then dismiss a big thing from another employee, terrible communication between managers therefore terrible communication to employees, employees get publicly ridiculed when they're just asking questions even amidst the terrible communication issues that are already there,

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