I got treated as if I was in the military and the pay was extremely low, not liveable wages. - Sales Associate Navy Exchange Employee Review

1.0
4 Jun 2011
Recommend
CEO approval
Business outlook

Pros

You get the same price on goods that the military does (without tax) and you can use military and manufacturers coupons together. Also, you can price match anything as long as its the same model/make/item. You can get the item for a cheaper price and not pay tax on top of that.

Cons

They never acknowledged break times. If you did not go at your time (due to heavy workload), then some managers did not care or reschedule you for your break and you simply "missed out" because you were too busy . Another thing is you have to have scheduled breaks. The pay is extremely low. They start at minimum wage. I got paid $7.50. A supervisor gets paid approx. one dollar more than that and have to assume much responsibility. So it is not even worth it to move up. The reason they pay low is probably because most people that work there are military dependents and/or disabled. They feel dependents already have someone making a steady paycheck and they have benefits. What the NEX does is hire you as a "flexible" employee where you work as much as a full time employee and no benefits. Some employees have been flexible for 9 years! These are mainly the disabled/elderly employees that the NEX seems to take advantage of for sure. It is not considered part of the government and they pay almost as much as a non-profit would. It is part of the MWR so the funds are circulated back into the navy for the sailors wellness and recreational purposes. However, they do not take into account that many that work there are military family and very low pay, long hours, no breaks, poor management do not add to the welfare of the military.

Explore other reviews about Navy Exchange

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

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