They hate their employees - Customer Service Navient Employee Review

1.0
28 Jul 2025
Recommend
CEO approval
Business outlook

Pros

None lol, this place is evil

Cons

This company downright REFUSES to pay their overworked employees a fair wage. Many of us haven’t received a raise in multiple years now. It’s funny, because many of us have been told that raises are scarce lately as a result of a decrease in revenue. Yet, the CEO just gave himself a raise this year, and is now earning over $2.5million per year. Meanwhile, he has multiple employees who are getting behind on bills and can barely afford rent. I can’t think of anything more evil and despicable than that.

Explore other reviews about Navient

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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