It was ok - Customer Service Repersentive Navient Employee Review

2.0
29 Mar 2023
Recommend
CEO approval
Business outlook

Pros

My manager was great and the benefits were good.

Cons

Very stressful, especially during property tax rebate season.

Explore other reviews about Navient

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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