Used to be good until the new CRO stepped in - Sales Representative Navan Employee Review

2.0
16 Sept 2020
Recommend
CEO approval
Business outlook

Pros

-Great coworkers: some of the best people that I've worked with - Catered Lunches: not anymore since COVID hit - Great Perks: Travel stipend but they took that perk away after covid - Good compensation - Dog friendly office

Cons

Our old CRO, Rich that they demoted was GREAT. He takes the time to learn everyone's name even in the NY office, which he doesn't have to. He truly cares about the development of the employees and had empathy until the new CRO Carlos took over. He does not care about how the employees are doing - raising overly high expectations even during covid times and firing a bunch of people. Management plays favorites and thats why people that doesn't even do well get promoted and others left behind. Sales managers are so micromanaging in terms of saying you must hit X amount of calls everyday or else but also they don't guide their employees at all. Once a great company going down the hill not entirely even because of covid.

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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