Good pay, nice people, going through reorganization - Software Engineer National Grid Employee Review

4.0
30 May 2011
Recommend
CEO approval
Business outlook

Pros

Pay is pretty good and bonuses have been very good for this industry. People are nice, atmosphere is relaxed. Flexible working hours depending on the area.

Cons

Not cutting edge, too conservative. Inability to get rid of lousy employees. Slow decision making. Company is going through layoffs and IT outsourcing. National Grid should never have bought Keyspan. Reorganization probably a prelude to sell off of the US business. Slight culture clash between UK and US.

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5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I cannot say enough about how great a company National Grid is. I’ve been here for over four years, and there is truly a culture where employees are encouraged to share their voices. The company regularly conducts surveys to understand how employees are feeling, what they need, and what matters to them... and then transparently shares the results with everyone. I have never experienced this level of openness with any other employer, and I know that none of my friends or family have had similar opportunities. It says a lot that so many employees want their family members to work here as well. Working at National Grid is more than just a job, it’s a lifestyle, and there is a strong sense of pride in being part of the organization. As a woman, I am proud to be part of this “brotherhood” and have never felt that this is a male‑dominated space. There are many opportunities across the company, from field operations to management, depending on your interests. Compensation is competitive and rewards both experience and performance. Remote and hybrid work are sometimes an option, which to me shows a level of trust and respect for employees. I only wish I had joined earlier in my career.

Cons

I do wish there were more opportunities available in Western New York. Many roles seem to be concentrated in Central New York, Eastern New York, or downstate, and it would be great to see additional positions (for others to join the company) closer to home in WNY.

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