National Grid: a safe haven for someone who wants to retire - Anonymous employee National Grid Employee Review

2.0
20 Aug 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a safe company in a recession - they will always be in business. You are unlikely to become retrenched. Hours are regular, and this company will suit if you are after a quiet life. Good sharesave scheme and pension (was a final salary) along with a strong work life balance ethic

Cons

Low morale and dissatisfaction on the electricty system operator side of the business. Poor leadership, little chance of career progresion, with people held at the upper limit of their pay scale for years to come and those at the bottom strung along with false promises. There is a need to keep operational people where they are. Precious little empowerment, with micro management on safety principles (for example a company wide mandatory reverse parking policy). Senior management out of touch with the electricity system operator, with seniors huddled in corporate HQ in the midlands rarely if ever coming down to the SO (system operator) business.

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5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I cannot say enough about how great a company National Grid is. I’ve been here for over four years, and there is truly a culture where employees are encouraged to share their voices. The company regularly conducts surveys to understand how employees are feeling, what they need, and what matters to them... and then transparently shares the results with everyone. I have never experienced this level of openness with any other employer, and I know that none of my friends or family have had similar opportunities. It says a lot that so many employees want their family members to work here as well. Working at National Grid is more than just a job, it’s a lifestyle, and there is a strong sense of pride in being part of the organization. As a woman, I am proud to be part of this “brotherhood” and have never felt that this is a male‑dominated space. There are many opportunities across the company, from field operations to management, depending on your interests. Compensation is competitive and rewards both experience and performance. Remote and hybrid work are sometimes an option, which to me shows a level of trust and respect for employees. I only wish I had joined earlier in my career.

Cons

I do wish there were more opportunities available in Western New York. Many roles seem to be concentrated in Central New York, Eastern New York, or downstate, and it would be great to see additional positions (for others to join the company) closer to home in WNY.

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