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National General Insurance

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MDTCR - MDTCR National General Insurance Employee Review

1.0
30 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Easy to attend events in CLE after work Decent pay I loved my co-workers dearly!!! They helped get me through my work weeks and were great motivation!

Cons

Management takes no responsibility for its failures Many lies are told to keep you from leaving From previous comments.....you can see my point NGIC is a company consistently changing processes....If you offered ideas to change/make better structures for handling claims-fired! If you noticed a management position available-someone was already in-line for job(favorite) and if you spoke about this "favoritism"-fired! If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager-ignored and fired! If you informed management of struggling with EXTREMELY LARGE WORKLOAD-fired! If you wanted a raise at yearly review-fired! If you were a high-paid claims adjuster with previous experience- ALL WERE FIRED!!! If you wanted to switch positions like SIU/RV/Commercial- Management enabled you for a pay increase to keep you as an MD!!! No one will take on a harder role without pay incentive!!! If you took a lunch- be prepared to stay late as this is not even close to a 50/60 hr workload!!! If you think it has great benefits...LIE. $1500 deductible and must take a physical with blood test HR is a joke!!!!!!!!!!! Extremely unprofessional!!!!! Please take caution with reporting ANYTHING to HR and get everything in email bc they will deny ever speaking with you in-person!!!!!!!! HR doesn't answer its phone and won't return your voicemail until 4:50pm. HR is one of the easiest jobs at NGIC and that still had errors....they handle benefits, employee relations, and parking.....how do you mess up someone's benefits? When you see reviews with 1-2 stars, those are actual employees/former employees of NGIC. Anyone saying its 4 stars and a great place.....they didn't work claims in CLE. Yes the technology at NGIC sucks and they do have an I.T. department. You almost didn't mind the technology not working once a week so you could get a break from your 7 hrs straight at your desk!!!!!!!! I know I'm being negative in this comment but NGIC is the worst!!!!!!!! I'm an extremely happy person and I lost that happiness at NGIC. I left this job without having another one in line because I couldn't handle the bs. I work another insurance job (which I was scared to take) and I like it. I feel respected, appreciated, and taken care of by the company. ****Please know you are just a number at this organization, no one will help you with your human needs, and if you act like a robot and don't want to grow with the company.....you'll survive

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

3.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay was good and benefits were good. Teamwork is definitely a plus. I found most team members to be extremely helpful. There is definitely a system to help you learn if you can find the time.

Cons

The company says it will listen to complaints without repercussions, but I didn't find that to be the case. Too many metrics to meet which causes you to fall behind. No room for advancement if the supervisor doesn't like you or if the team is short members. No consistency from team to team.

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