Great company - Case Manager NWSDS Employee Review

You do very meaningful work and help your community. The benefits are amazing and the pay is pretty good. We get COLA’s and yearly raises. The PTO is great too. The people who work here are all very nice and make coming to work enjoyable.

Management seems to lose touch with what it is like to do the jobs of the people they manage. Their teleworking policy is ridiculous and strict.

The office staff are really knowledgeable and make getting answers fairly easy. They will sometimes point you in the direction of a client. Everyone is very friendly.

They, meaning their boss, the department of human services of oregon. Have made lots of changes in the last 10 years. Now it's a clients job to find a caregiver... I'm not sure how the expect a person in their 80's and 90's to navigate a computer system that barely works. Lots of clients have been getting loss of hours letters. To get benefits like health insurance, vision, dental etc. You have to go through union seiu local 503. Not necessarily a con.... I love the union mostly.