Great benefits overshadowed by toxic management culture - Call Center Representative NJM Insurance Employee Review

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Health benefits, pension, 401K, WFH

Cons

Everything else, 28 yrs of never being promoted, micromanaging bullies, it’s no longer about the customer, it’s about controlling people 7.75 hours a day, constantly threatened to be perfect or else you will be written up, tenure is despised

Explore other reviews about NJM Insurance

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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