NIT EXPERIENCE NYC - IT Helpdesk Analyst NIT Connect Employee Review

NIT Connect knows it's stuff, with a team of real experts in help desk operations and IT support. It's a great place to work if you want to learn how things should work in the ideal world. The team at NIT Connect is awesome and I love coming to the office every morning to learn from great people with great skills. We're at the business of making clients happy, and typically people call when they have an issue. I think that one of the best things about NIT Connect is that the team is very professional and is able to solve issues quickly. Overall, great place to work.

People contact the help desk when they have an issue and they are not happy. You have to deal with people who want a solution now and don't care that it takes time. But this is the case in any IT help desk.

NIT is one of the best companies in the IT world, if you're looking for a fast growing, learning environment with plenty of growth opportunities. I think that NIT definitely delivers when it comes to compensation and promotions. I've been working with NIT Connect for the past three years and loved every minute of it. I think that management really does the effort to identify the high performers and incentivize them with fast track promotions and comp. Also colleagues are great, with high team spirit and great team work. You always know that they have your back when you need it.

It's working for a service company, which is different than working in an IT department in a company. Contractors need to bill hours and deliver projects, which sometimes tend to result in more hours at the office.