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      NAVEX

      Engaged employer

      NAVEX reviews

      No clear vision, slow to make changes - Customer Success Manager NAVEX Employee Review

      2.0
      18 Jan 2022
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team, great collaboration. Benefits are okay.

      Cons

      Vision/strategy for scaling company unclear Conflict when managing different priorities on teams Incredibly slow to make changes, antiquated systems and tech Does not follow through on plans or promises to staff No professional development Rodents and bugs when in office

      Explore other reviews about NAVEX

      5.0
      22 Apr 2026
      Senior data scientist
      Recommend
      CEO approval
      Business outlook

      Pros

      Constant exposure to new technologies like AI, automation, and cloud systems

      Cons

      More layers of approval > slower progress

      avatar
      NAVEX Response
      1mo
      Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
      3.0
      6 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Having a team that's always willing to help and make your experience that much better. Working Remotely was an added plus as that provided flexibility for appointments and stepping away from the desk when feasible. Flexible Time Off was an added bonus to counterbalance work/life balance.

      Cons

      Like many businesses, Navex is very focused on making money, so even in non-Sales roles, for customer focused roles, one of the main job objectives is to reach a certain upsell money threshold. The job objectives lacked consistency as the focus always changed and it always seemed like new urgent focuses would arise.

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