Don't even consider if you respect yourself - Customer Success Manager (CSM) Multiplier Employee Review

1.0
12 Apr 2023
Recommend
CEO approval
Business outlook

Pros

For some reason Multiplier is lucky to have some really good and dedicated employees and they are the main pro.

Cons

Where do I even start? - horrible culture in which blame, disrespect and threatening statements seem to be a norm - employees' well-being and rights are only spoken about, not acted upon - work-life balance is not encouraged, instead working long hours is - as a CSM it feels like you have to give up on your integrity to do your job - most new employees are hired in India, which creates disbalance and a lack of diversity - unrealistic expectations followed by zero recognition - unprofessional behaviour from the CEO who swears (often in Hindi) in the open office and tends to gossip about employees who are not his favourites behind their back - do as you're told or get fired attitude from top leadership - employees (and clients) are taken for granted and exploited daily

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Multiplier Response
3y
Hi, Thank you for taking the time to share your thoughts about your experience at Multiplier. We apologise for any negative experiences you had during your time with us. We appreciate your acknowledgment of the dedication and hard work of our employees. At Multiplier, we strive to create a positive and supportive work environment where every employee is respected and valued. We also understand how important it is to feel valued and appreciated in your role, and therefore we take the concerns you've highlighted seriously and will be looking into this. We welcome you to discuss this matter further, if you would like to do so please reach out to us at feedback@usemultiplier.com. Thank you again for providing your feedback. Best Regards

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5.0
10 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Work culture Flexible with Timings Support from colleagues Unlimited Time Offs Fast Paced and growth

Cons

Global teams makes it difficult to work in different time zones.

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

People outside of leadership are excellent and highly skilled, industry veterans.

Cons

They recruit explicitly highly successful individuals promising them the world and wild claims about success and growth. Only to run them off once they recognize the massive amount of red tape, complexity total lack of honesty/transparency around variable pay.

9
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