Decent place to work - Customer Service Representative Mudflap Employee Review

5.0
24 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Awesome team members they make working here worth it. The job is pretty simple, there aren’t a million things you need to remember or too many different software to use.

Cons

Training could be better and a bit longer

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Mudflap Response
8mo
Thank you for sharing your experience! Our CS team really is at the heart of Mudflap, and it’s great to know that the collaboration and simplicity of the work stand out to you. We also appreciate your note on training. As we grow, we’re investing in improving our onboarding and development programs to make sure every team member feels confident and set up for success.

Explore other reviews about Mudflap

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture that is heavily goal-driven, team-oriented and truly cares about building an extraordinary customer experience.

Cons

The day to day work becomes a little monotonous.

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Mudflap Response
3mo
Thank you for the kind words! We’re proud of the goal-driven, team oriented culture we’ve built and the people who bring it to life every day. Hearing that our commitment to delivering an extraordinary customer experience resonates with you means a lot. We also appreciate the feedback about day to day work. As we continue to grow, we’re always looking for ways to expand opportunities, challenges, and development for our teams. Thanks for being an important part of Mudflap.
4.0
3 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mudflap is a scrappy, mission-driven team working to modernize an industry that’s long overdue for a refresh. The pace is fast, the impact is real, and your ideas are genuinely heard. You get to build alongside smart, motivated people, and there’s a strong sense of ownership and camaraderie. We work hard, but we also have a lot of fun doing it. If you’re a builder who’s excited by growth, impact, and creating something meaningful from the ground up, this is a great team.

Cons

The pace and ambiguity aren’t for everyone. Work-life balance can be challenging at times, and because we’re building as we go, plans and priorities can shift quickly. You need to be comfortable operating without a lot of structure.

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Mudflap Response
4mo
Thank you for your thoughtful feedback. We’re proud of the mission we’re on and the talented, motivated people who choose to build alongside us. Ownership, impact, and camaraderie are values we care deeply about as we continue to grow.
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