Poor leadership, favoritism, uneven workloads - Anonymous employee Monks Employee Review

2.0
13 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, good benefits (health insurance, unlimited PTO within reason), nice, smart people

Cons

Leadership, specifically brand, is very poor. brand coordinators are thrown into the deep end with little to no mentorship and are not given the tools they need to succeed or learn and grow within the advertising industry. the brand team also does not advocate for the internal team at all and let's clients do whatever they want even if it means working weekends, working against unrealistic timelines and developing creative that doesn't reflect the talents of our creatives. The pay gap between employees in the same role is extremely wide. salaries should be based on performance even if it means one person is accelerating at a faster rate than someone else as opposed to "years of experience" and being able to negotiate a higher rate just because you can. Favoritism of certain employees is very apparent. There are employees that are mediocre at their jobs and yet keep getting promoted while everyone else works their butts off and may not even get a raise. Certain accounts require way more work than others causing the people who work on those accounts to be severely overworked, while people working on lighter accounts get to breeze by. Clients/Work is frankly quite boring and doesn't foster much motivation or creativity. The lack of processes/no use of tools like Asana or ClickUp makes this agency super disorganized and chaotic. We really need concrete processes, so people aren't left to just "figure it out". The lack of PM tools makes it nearly impossible to accurately track time spent on projects and staff projects correctly. Even though we have entry level all the way up to directors, the way the agency is structured is very flat. So even if you're a mid-level employee you may not have the opportunity to provide mentorship to anyone below you or there may not be anyone below you.

Explore other reviews about Monks

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's been such a pleasure, joy and fresh air to work here. I'm respected, as is my work life balance.

Cons

Leadership hasn't always been consistent with their words and actions, making it feel scary and tumultuous at times.

4.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good. - Health insurance, 401k, unlimited PTO

Cons

The main concern is the volatility of job security lately; there have been a lot of layoffs lately, and that means an increase in workload for those of us still left. Clients can either make the experience good or bad depending on how demanding and nitpicky they are. I'm currently on 5 accounts, but one client is making work unbearable.

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