Pros
Zero pros. This was a shockingly bad place to work.
Cons
Mochi Health is the worst job I’ve ever had, and I have no doubt it will remain the worst because of its toxic, chaotic leadership. The CEO micromanages down to hourly employees on Slack, berating them over metrics without understanding the bigger picture. Employees who take on critical tasks outside their metrics receive no recognition - only criticism for their numbers falling behind. Turnover was shockingly high when I worked there. Most employees I knew either quit or got fired within their first year. The CEO fires people frequently and arbitrarily, keeping everyone on edge and forcing them to wonder if they’ll be next. No one feels secure, valued, or supported. The CEO constantly changes pay structures without warning or explanation. Employees wait weeks or months to figure out how their compensation works, fueling frustration and destroying trust. Her complete lack of real-world experience drives this chaos. She floods employees with late-night Slack messages, prioritizes profits over patients and employees, and creates an environment where morale and safety don’t matter. The glowing reviews you might see make no sense. They don’t reflect reality, and many employees speculated that leadership encouraged positive reviews to cover up the dysfunction. I wouldn’t just warn people against working here - I would warn my family and friends about using Mochi's products.
