All form, no substance... - Account Executive Mitratech Employee Review

1.0
5 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Probably the market leader in ELM software, at least for now. Smart people (you have to be to pass the pre-employment test) Great place for 20-somethings, with limited experience and don't mind being managed on a daily basis and who want to break into the enterprise software market.

Cons

Training: 12-weeks, mostly rudimentary content including e-learning modules ("What is Sales", How to conduct a business meeting; How to prospect via phone; etc. Seriously, if you don't already know this stuff you probably shouldn't be interviewed in the first place. In-class training covering topics like "What is a lawyer", how legal offices are structured, how to make information gathering phone calls. Book Reports: a book assigned every week for a report due every Monday morning. Demonstrations: management is primarily concerned with form over content. Better bring your "swagger." You must "pass" these demos to finish "boot camp." Heavily scripted and no room for individual style. Judging is completely subjective. Compensation: low base ($60-$75k) + commissions. Here is the deal: commission rate is subjective and determined at the time the deal closes and paid only after the customer pays. Deals take 9-12 months to close and weeks/months to implement, so forget about getting a commission check in your first year and AE's have 25-30 accounts. Of the deals in the pipeline half will end with the customer making no decision and half of the other half will be lost to the competition usually based on cost. Also, compensation is activity based which means you get points for logging activities in Salesforce.com and there is a minimal expectation of 2000 points/month. If you miss your points (and every point is scrutinized) your commission check will be docked. The Future: the company is owned by Vista Equity, a VC firm based in Austin. Vista WILL be selling off Mitratech in the next 18-24 months, that is a given and it is discussed openly in the office. What does that mean? Well, given the sales process can take 12-months you might be able to close 2-3 deals before Mitratech is sold and as such, you probably aren't going to make much money while you are there. Bottom line: best to start looking for your next job on your first day at Mitratech.

Explore other reviews about Mitratech

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership Benefits True unlimited PTO

Cons

Pay could be a little higher per industry standard

1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice co-workers and a generally supportive peer-level environment. Remote work provides flexibility and helps with work-life balance. Mitratech also has a large client base and is a well-known player in the compliance and legal technology space, which provides good exposure to enterprise customers and established products.

Cons

Stressful would be an understatement. Compensation often felt below market value for the workload and expectations. The management culture felt very clique-oriented, and advancement opportunities seemed heavily dependent on relationships rather than performance. On the sales side, there was a high level of micromanagement throughout deals, which made it difficult to work autonomously. Wins were rarely celebrated because the focus immediately shifted to the next deal in the pipeline.

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