Sinking ship - Support Engineer Mitel Networks Employee Review

1.0
1 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Good people, however the better ones are leaving.

Cons

low pay, even lower moral, constant threat of redundancy, management are pretty rubbish and even job share in the support centre!people leaving are not being replaced leaving staff to pick up even more workloads! do not work here.

Explore other reviews about Mitel Networks

5.0
9 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Remote work policy Solid benefits like 401K

Cons

Change is good; however, there are mergers that lead to a redundancy of roles every couple of years.

3.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, I thoroughly enjoyed working with everyone I worked with. I have met and worked with professionals from all across the globe.

Cons

Low pay, massive layoffs. Entire teams key to business functionality replaced with cheap labor overseas. This has caused large delays in projects and an immense loss of knowledge and expertise. No one on my team or anyone else I have talked to has received more than a 0.5% raise in 7 years. My bonus last year was $196. While my manager was wonderful, she has no power to show her appreciation for her team and there is minimal room for growth.

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