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Thank you for your feedback and for your service to Mission's patients and families for the last decade. We agree that the team/ work family at Mission makes this a great place to work and practice. I do feel, in addition, that patient safety is at the forefront of Mission's goals and responsibility to our community. As a recipient of Truven's Top 15 Health Systems in the nation (for a remarkable 5th time), acheivement in clincial perfomance and patient satisfaction was a critical component of consideration.
Mortality rates at the top-performing systems were 13.4% lower than their peers and complication rates were 8.5% lower. The average length of stay was 10.2% shorter and wait times in the emergency department were 17.5% shorter compared with the benchmark. Mission Health has consistently outperformed other local, regional and national providers by saving more lives and causing fewer complications, following industry-recommended standards of care more closely, making fewer patient safety errors and scoring better on overall patient satisfaction.