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      Miniso

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      Miniso reviews

      Don't do it! - Key Holder/Sales Associate/Shift Leader Miniso Employee Review

      2.0
      15 Aug 2025
      Key holder/sales associate/shift leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay for retail, some flexibility with shift scheduling

      Cons

      Way too much inventory and not enough floor space to rotate through stock, lack of consistent management, having to redo merchandising ALL THE TIME. When I worked at the location in the King of Prussia mall, there was a SERIOUS issue with rats and nothing was done to actually nip the issue in the bud. Both Miniso and the mall itself would not take measures to exterminate the store or actually allow us to kill and get rid of the rats. WE SOLD PACKAGED FOOD TO PEOPLE, HELLO?! I also was pushed into a keyholder/shift lead position even though I did not really want it just because I had a car so I could make deposits at the bank.

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      5.0
      22 Aug 2025
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      I loved my co workers here

      Cons

      On my feet, but that's just a part of the job

      1.0
      17 Jun 2026
      Store lead
      Recommend
      CEO approval
      Business outlook

      Pros

      It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

      Cons

      Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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