Traditional and conservative company with bad management levels and low colleagues. - Retail Operations Coordinator Miniso Employee Review

1.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some colleagues are nice in the construction team and legal team.

Cons

Completely toxic, traditional, and conservative working environment, which is not worthy to work, no matter how much they pay you to fix their problems. I would not recommend this company to professionals who value accountability, respect, and a healthy working environment. The company culture is very traditional and often toxic. There is a lot of internal politics between departments. Teams blame each other when results are poor instead of working together to solve problems. Managers also tend to shift responsibility to others rather than take ownership and lead solutions. This creates a stressful and negative workplace. The management team is rude, unrational and short-tempered, always blaming the underlings for their own problems. Communication is weak and often ineffective. Business communication standards are low, and language barriers make coordination more difficult. Professional behavior is also a concern. There have been incidents of staff shouting in the office during working hours, which reflects a lack of maturity and professionalism. New employees are not properly supported. Instead of structured onboarding, training, or mentoring, new joiners are often given the most complicated or problematic tasks and expected to solve them alone. When problems happen, managers frequently blame junior or entry-level staff rather than accept shared responsibility. The company also shows inflexibility regarding remote work. Employees are required to come to the office even during severe weather conditions includes storms, despite the job being fully manageable from home. This shows limited concern for employee safety and work-life balance. Internal records and data management are highly disorganized and faulty. Processes lack structure, and documentation is often incomplete or messy, making daily work more difficult than necessary. Many colleagues, including some at the management level, behave in an unprofessional and disrespectful manner. Collaboration and mutual support are very limited. Overall, this company does not provide a stable, respectful, or growth-oriented environment. It may not be suitable for those seeking long-term career development or professional growth.

Explore other reviews about Miniso

5.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Two of the co-workers were amazing to work with.

Cons

Management was very irresponsible. Constantly asked me to take over opening shifts with little to no explanation. Some of the other employees also failed to do tasks given to us by management. I was constantly doing other employees tasks because they were not doing them. One of my family members also had a medical emergency, so I called off to go to the hospital with them. Instead of being understanding, I was told that my attendance at work will be discussed at some point. The assistant manager was also talking poorly about my family members, which is why I quit.

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