Unethical Company - English Tutor MindLab Tuition Centre Employee Review

- No bonus or benefits - Promise of increments at interview are rarely realised despite good performance - Commission scheme used to offset below entry rate and Uni grad pay - Promise of commission scheme helping employees consistently meet entry rate pay levels hard to realise, teachers must be responsible for retention, maintaining up-to-date skills, number of students they receive (even though, they are not in charge of marketing, seasonal demand etc.). - Employees are gaslit into thinking they do not work hard enough to meet the commission mark. - Promise of training not realised upon joining. Teachers are expected to self-train and be ready to take exams to prove their worth - Giving teachers multiple exams without training is not practiced in teaching industry - Despite this, teachers are expected to teach all curriculums, at all levels, without sufficient or official resources - something they are not trained, prepared or rewarded for. They will have to take responsibility if they do not perform well here - Actual training given after a year, teachers are expected to pay it back if they do not stay past 2 years, OT is also not discussed. - Employees not asked if they want to waive their public holiday for religious and cultural festivals or celebrations e.g. Hari Raya / cultural affiliations are assumed or ignored. - Little flexibility despite its promotion at interviews, employees expected to sit in office for 8-9 hours even if no classes on non-tutor's weeks. Staff are being egregiously underpaid so this would be a good mitigating allowance. - If more days of work offered to hit commission, both weekends, pay increment is a measly $100-200, bar is raised for commission eligibility. - MCs and leaves used as a means to justify lack of pay increments - Lax Covid measures, delayed test kits, late to jump on the procedural bandwagon, not diligent with testing - No welfare policies or acknowledgment of welfare matters - No substitute teacher policies, expects employees to pay back if they're on MC or Leave, can be overwhelming - No bereavement policy or compassion, bad work culture - Isolating with little colleague bonding opportunities - Employees are overworked, sometimes teaching 9 hours straight with no opportunity for lunch or breaks - Unethical practice: No lunch is a norm - No HR or knowledge or HR practices, employees are blamed for company's lack of ethics - Employers have little knowledge of ethics, industry procedures and are lackadaisical, unethical and unprofessional when managing tutors and their needs, often resort to gaslighting or complete avoidance or false promises; employees expected to lead administrative conversations