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Milestone Technologies

Engaged employer

If you love being screwed over, this is the job for you! - Officially Tier I Agent Milestone Technologies Employee Review

1.0
3 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Not a lot there is good. There are minimal Free Snacks and there are some great people that work there (many used to) that helped keep me from looking for a new job for a long time.

Cons

Management that is fake and uncaring. Unwilling to listen to others about the problems that are occurring. Corporate that is woefully ignorant of what happens at the center. Lack of appreciation for the hard work of good workers. Get in trouble for the dumbest stuff while others get away with just about everything. Don't expect pay raises or getting promotions. Any pay raises will be a joke and a slap in the face. Also, don't expect to have even okay communication from Supervisors, Management or Corporate. I am not even sure they know what communication or honesty is. I really think they need to rethink the milestone core values.

Explore other reviews about Milestone Technologies

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Several recognition programs, learning and development resources and opportunities, a CEO who remembers your name, remote roles, supportive work-life flexibility, and feedback is actually implemented to improve employees' experience.

Cons

While being a remote employee has its privileges, I do miss engaging with my team in person.

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Milestone Technologies Response
2mo
This is so rewarding to hear, thank you so much for this uplifting feedback! Our leadership strongly believes in fostering belonging, fairness, transparency and caring to create a workplace where everyone can thrive. We understand that remote working can be tough on teamwork, so please do reach out if this becomes a greater concern. Meanwhile, we wish you continued success with your professional development at Milestone!
3.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

A good pro is the opportunity that Milestone presents you with, which is the chance to get your foot in the door in the industry. Your Supervisor and Manager will be by your side and support you along the way always in terms of your career. They want you to succeed, so they can succeed as well. I’m very grateful for the management that I’m working with. There’s plenty of learning opportunities and reasonable expectations without unrealistic deadlines or meeting metrics required yet. They will offer a $120 credit for steel toe safety shoes if required by the site.

Cons

There has been some red flags. One, they do not offer a company match for 401k contributions. You would think that would be a no brainer, win-win option to offer their employees but apparently not. I suggest investing your wages earned elsewhere that would love to reap the benefits with you. Secondly, depending on the site location you may have to wear a cheap company customized safety vest. They clearly do not have the budget to invest in their contractors or expect to be taken seriously by their clients based on the quality of these vests. The client I’m working for is a world class company. The current vests don’t exactly project the professional image I think Milestone wants to represent. Third, the company can’t afford to have holidays paid for but you may be able to pick up more hours that week. Finally, it shouldn’t take an additional week to have your paycheck processed successfully. It took an extra week to receive my first paycheck. While I appreciate the apology from Payroll, a one week delay is a frustrating first impression for any new employee. There’s lots of potential for this company, hopefully they figure it out and smooth out the rough edges. I plan on reviewing more as time goes on and more “milestones” are reached.

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