Pros
Helping customers with their problems can be fun and satisfying. The other associates working there are fun, good people. They are very willing to work out a schedule to your liking when possible. Will also let you leave early when it's dead.
Cons
The commission based salary is designed to screw you over unless you are having an amazing week, consistently, which doesn't happen. Only a few top positions in store earn a living wage over $15 per hour. Those who do, feign a stronger passion for what the store strives to do, but most likely could care less and are just doing what they are told to do. Literally every single person there complains about their job. Every mention of not coming to work is celebrated with a "yay!", and a week doesn't go by when I don't hear someone say "I need to get out of here". The rules created by higher ups that govern and control what we must do is clearly made by someone who hasn't worked a day in sales. Their "motto" that they call The Gear is touted as some holy grail of knowledge to making you the best worker, when it's just a list of normal activities that any normal person already does. Their end all statement to all problems with not earning enough money is "sell more", despite that successfully selling products is largely random, especially when there's just nobody coming in to buy anything. Higher managment above individual stores pretends to listen to people, creating unfair and imbalanced selling games in a chance to win small gift cards, instead of raising people's salaries. One is the High Five system, which requires a manager to visually see you perform exceptionally well with a customer. Since its creation 2 years ago, nobody in my department has ever won, while other people consistently win every time, because managers hang out in those places much more. There is no motivation to really work at all, other than selling products to customers, because that's the only way to earn more than $4 an hour. Their "recycling" system allows people to drop off anything they want to be destroyed. There is often hundreds of dollars worth of rare or perfectly working technology being brought in by absolutely clueless customers, but rules prevent us from saving any of it.
