"JOB" REGRET - Computer Repair Technician Micro Center Employee Review

1.0
1 Apr 2025
Recommend
CEO approval
Business outlook

Pros

At this location, it was the free parking.

Cons

Working at MC has the highest employee turnover I have ever experienced. Average turn over is probably 1 to 2 years or shorter. I personally worked here for a MUCH MUCH longer period than what would be considered normal and have regretted working here but I needed to support my family. Do NOT bother working here if you have any self-resect and expect ANY pay rise. There is NO pay rise in ANY position you decide to take be it in general sales floor, computer repair, computer parts, computer sales ... only other way to increase ur pay is by SELLING, SELLING, SELLING. Even if you asked directly for a pay raise, they just said "sell more". They make their pay structure very complicated and you will find paychecks can vary wildly depending upon your total sales. They also kept changing their pay structure. You can sell hundreds or thousands but pay is based on a VERY low percentage of 2-3%. What makes it worse is the amount of other work you needed to do: restocking and cleaning. Restocking is done 3 days a week with pay at $4 per hour. Yes ... you read that correctly... $4/hr !! Restocking starts 2 hrs before store opening. The company does NOT care about the employees... believe me just read ALL the reviews and you will find I am not the only one saying so.

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Micro Center Response
1y
We appreciate you taking the time to share your experience. We strive to foster a supportive and friendly work environment. Regarding the $4.00 per hour rate, it's important to clarify that this is a base rate for our Sales associates. Their total earnings are calculated by considering both their commission and base pay over a two-week period. Currently, for example, our General Sales associates are averaging around $21.00 per hour company-wide. We continuously evaluate compensation structures and are committed to offering competitive wages and benefits, including significant commission opportunities. As with any commission-based environment, earnings can vary based on individual sales performance. While this means that paychecks may fluctuate, it also allows motivated associates to significantly increase their income. Your feedback is valuable, and we’re committed to continuous improvement. We encourage you to reach out to share specific details so we can address concerns directly. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

Explore other reviews about Micro Center

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
1w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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