Great job, Terrible HR - PC Repair Technician Micro Center Employee Review

1.0
29 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Coworkers are amazing and so are the managers. You get to learn new things while repairing product.

Cons

Pay. Expect to be paid well below the national average. In this position at the DC you not only work on PC's, but also Drones, TVs, Servers, and about anything Micro Center sells. You are compensated as a Tier 1 help desk technician and nothing more. When moving through the process to be paid what me and my fellow co workers thought was appropriate.(national avg. which is currently $51,642 here on glassdoor itself for someone with 1-3 years of experience when I left I made $17 an hour with 3 years.) we instead had to wait 5 months for it. The raise was a whopping $0.50 to 4 people... An amazing job that I honestly would have stayed at for years to come but I can't with how upper management treats its employees. When asked about it HR would deflect and blame our personal performance or our managers for the low raise that only 4 people got.

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Micro Center Response
2y
Thank you for taking the time to share your perception and thoughts. Salary information is a very sensitive topic and your information as stated is inaccurate. Our goal is to always reward associates for their performance based on feedback from our managers. We will ensure going forward that the communication around pay is more clear and the expectations are set so everybody is aligned. Best of luck to you in your future endeavors. Sincerely, Angie Miller VP-HR

Explore other reviews about Micro Center

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Can make as much as you can sell.

Cons

None really, culture at my store was great.

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Micro Center Response
4mo
Thanks for your review! We’re happy to hear you had a great experience with our team and found the sales opportunities rewarding. We appreciate the time you spent with us and wish you continued success! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
1w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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